Terms and Conditions

Last Updated: 31 March 2026

By using Demand Connect, you agree to these Terms.

You must accept these terms via a mandatory clickwrap agreement before using the platform.

Demand Connect is a technology provider only.

We:

• Do NOT control your contact data
• Do NOT verify consent
• Do NOT originate communications

You agree that:

• You are solely responsible for obtaining prior express consent
• You must comply with applicable laws including TCPA, TSR, and CAN-SPAM

Opt-Out Compliance

You must:

STOP, QUIT, END, REVOKE, OPT-OUT, CANCEL, UNSUBSCRIBE

• Honor opt-outs within 10 business days
• Support keywords:

You must:

• Scrub contact lists every 31 days
• Maintain internal DNC lists

Demand Connect is not responsible for DNC compliance.

You are solely responsible for:

• Informing users about call recording
• Obtaining required consent

Example: “This call may be recorded for quality and training purposes.”

Policy:

• Customer data is not used to train AI models
• Data is used only to provide services

• Customer = Data Controller
• Demand Connect = Data Processor

You are responsible for:

• Legal basis for data processing
• Consent collection

If using for B2B:

• You must comply with anti-fraud laws
• Maintain records for 5 years, including:
• Call logs
• Recordings
• Campaign data

We rely on:

• Telecom carriers
• Cloud providers

We do NOT guarantee:

• Call delivery
• SMS delivery
• Spam-free labeling

Demand Connect is not liable for:

• Failed communications
• Carrier blocking
• Revenue loss
• User misuse

You agree to indemnify Demand Connect against:

• Legal claims
• Regulatory fines
• Compliance violations

We may suspend or terminate accounts for:

• Legal violations
• Platform misuse